These Terms of Service ("Terms") govern your access to and use of the Pillarbase platform ("Service") operated by The Pillar-Based Marketing Company, LLC ("Company," "we," "us," or "our"), an Indiana limited liability company. By accessing or using the Service, you agree to be bound by these Terms.
You must be at least 18 years old to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
Access to the Service is provided pursuant to a separate consulting or subscription agreement between you (or your organization) and the Company. These Terms supplement any such agreement. In the event of a conflict between these Terms and your separate agreement, the separate agreement shall control.
You agree not to:
Our property. The Service, including its software, design, features, and documentation, is owned by the Company and protected by intellectual property laws. Your access does not grant you any ownership rights in the Service.
Your content. You retain ownership of the content you create, upload, or input into the Service. By using the Service, you grant us a limited license to process, store, and display your content solely as necessary to provide the Service to you.
AI-generated content. Content generated by the Service's AI features is provided for your use. You are responsible for reviewing and editing AI-generated content before publishing. We make no guarantees regarding the accuracy, originality, or fitness for purpose of AI-generated content.
The Service may integrate with third-party platforms (such as Google Workspace, HubSpot, and WordPress). Your use of these integrations is subject to the respective third party's terms of service and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.
If your access to the Service is subject to fees, payment terms are governed by your separate agreement with the Company. We reserve the right to suspend access to the Service for overdue payments as set forth in that agreement.
We strive to maintain the availability of the Service but do not guarantee uninterrupted or error-free operation. We may temporarily suspend the Service for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS OR THAT AI-GENERATED CONTENT WILL BE ACCURATE OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless the Company and its officers, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason set forth in your separate agreement. Upon termination, your right to use the Service ceases immediately. Sections 4, 8, 9, 10, and 12 survive termination.
These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Indiana.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last Updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms, contact us at:
The Pillar-Based Marketing Company, LLC
Indiana, United States
ryan@pillar-and-co.com